FAQs 2017-11-08T14:21:14+00:00


All your questions answered in one place


All your questions answered in one place

We have put together a list of the most common questions people ask us about VAPEDEX. If you can’t find what you are looking for however, please get in touch!

Is the VAPEDEX hygienic? 2017-10-13T15:47:35+00:00

Yes very. The VAPEDEX is the most hygienic way to sample e-liquid. There are no hygiene caps required.

Is the VAPEDEX compatible with high VG e-liquid? 2017-10-13T15:47:23+00:00

Yes. The latest version of the VAPEDEX tasting bar uses Sub-Ohm tanks which means high VG e-liquid works perfectly fine.

Is the VAPEDEX as powerful as a 200W box mod? 2017-10-13T15:46:52+00:00

No. The VAPEDEX, while powerful, has been designed for your customers to sample the taste of your e-liquid.

How long is the rental agreement? 2017-10-13T15:46:36+00:00

If you choose the rental agreement option, the term is 24 months.

How long does it take to set the VAPEDEX up? 2017-10-13T15:46:19+00:00

From start to finish it takes approximately 15 minutes to get your VAPEDEX up and running.

How do I get the VAPEDEX? 2017-10-13T15:46:00+00:00

If you are interested in the VAPEDEX, please contact us by sending an email to enquiries@vapedex.com or visit our contact page.

Can I buy the VAPEDEX? 2017-10-13T15:45:39+00:00

Yes. VAPEDEX can also be purchased on finance, from £85 per month. Please contact us for more details.

Will the coil burn out if my customers press a button for a long time? 2017-10-13T15:45:09+00:00

No. You can press a button to sample any e-liquid for as long as you like. As long as there is e-liquid in the tank, the coil will not burn out.

Do I need to replace the coils in the Sub-Ohm tanks? 2017-10-13T15:44:41+00:00

Yes, however due to the fantastic design of this system, the coils do not need to be changed as often as they would with a normal e-cig setup.

What is your ‘Return & Refund’ policy? 2017-11-22T12:29:20+00:00

Please see our Return & Refund policy here.

Need to know more?

For more information about VAPEDEX, speak to our friendly team today!

You can contact us on +44 (0) 1882 583 888 or by email at enquiries@vapedex.com

Find out who will contact you…meet our team here

Proud winners of the ‘Innovation of the year’ award 2016